Payment Terms
Payment must be received before the start of the course or within 30 days of invoice date, whichever is the sooner. International bookings will not be confirmed until payment has been received.
We accept payment by Paypal or invoiced to your business.
Cancellations, Transfers & Non-Attendance
All cancellations and requests to transfer must be made in writing to Planet Wise either by
email or letter and will be acknowledged in writing.
Transfers
• There is no charge for transferring to an alternative course date, provided the request is received 31 or more days before the start of the course. One free transfer can be made after which there will be a £100.00 administration charge for each further request.
• Requests to transfer received 15-30 days before the start of the course will be subject to a transfer fee of 20 per cent of the course fees.
• Requests to transfer received 0-14 days before the start of the course will be subject to a transfer fee of 50 per cent of the course fees.
Course Cancellations
• There is no charge for cancellations received 61 or more days before the start of the course.
• Cancellations received 29-60 days before the start of the course are subject to a cancellation fee of 25 per cent of the course fees.
• Cancellations received 15-28 days before the start of the course are subject to a cancellation fee of 50 per cent of the course fees.
• Cancellations received 0-14 days before the start of the course are subject to a cancellation fee of 100 per cent of the course fees.
• If the participant fails to attend the course, the full course fees are payable.
We reserve the right to cancel a course/workshop at any time and offer an alternative date, a credit or a refund without any liability for consequential or indirect loss. Programmes are correct at the time of going to print. However, alterations may occasionally be necessary due to circumstances beyond our control. Views expressed by course and personal tutors are their own. Planet Wise do not accept any liability for advice given or views expressed by them or in any notes or documentation provided to course delegates.
